Privacy & data handling
Privacy Policy
Privacy Policy
Privacy Policy
Effective 1 September 2026. This policy explains how Etechnique Pty Ltd, trading as ETQ, collects, uses, discloses and protects personal information submitted through Nexus ERP enquiries and website interactions.
Effective 1 September 2026. This policy explains how Etechnique Pty Ltd, trading as ETQ, collects, uses, discloses and protects personal information submitted through Nexus ERP enquiries and website interactions.
Effective 1 September 2026. This policy explains how Etechnique Pty Ltd, trading as ETQ, collects, uses, discloses and protects personal information submitted through Nexus ERP enquiries and website interactions.
Entity: Etechnique Pty Ltd (ABN: 72 091 795 407 trading as ETQ • Website: https://nexuserp.com.au
1. Overview
Etechnique Pty Ltd (“ETQ”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in an open and transparent manner. This Privacy Policy outlines how we collect, use, disclose, and protect personal information obtained through our website and services, including enquiries submitted regarding Nexus ERP.
By using our website or submitting your information through our contact forms, you consent to the practices described in this policy.
2. Information We Collect
We collect personal information that is reasonably necessary for providing our products, services, and customer support.
Directly Provided Information: When you fill out forms on our website, such as contact, enquiry, or demo booking forms, we may collect your name, email address, phone number, company name, job title, and the contents of your inquiry or message.
Automatically Collected Data: Like most websites, we may automatically collect standard log information and browser data, including your IP address, browser type, operating system, pages visited, and time spent on our site.
Cookies and Analytics: We use cookies and web analytics tools to improve user experience, monitor site performance, and analyze visitor interactions.
3. How We Use Your Information
We collect and use your personal information for the following purposes:
To respond to your enquiries, demo requests, or support tickets sent to enquiries@etq.com.au.
To provide, maintain, and improve our Nexus ERP software, website, and related services.
To communicate important updates, service announcements, and promotional materials. You may opt out of marketing communications at any time.
To comply with legal and regulatory obligations.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. We may disclose your information to trusted service providers, including website hosting providers, form processing platforms, and IT support, who assist us in operating our business. We may also disclose information to government or law enforcement bodies if required or authorized by law under Australian privacy regulations.
5. Security of Your Personal Information
We take reasonable technical and organizational precautions to protect your personal data from misuse, loss, unauthorized access, modification, or disclosure. However, no data transmission over the Internet can be guaranteed to be 100% secure.
6. Accessing and Correcting Your Information
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you, or request that inaccurate information be corrected. To exercise these rights, please contact us at enquiries@etq.com.au.
7. Contact Us & Complaints
If you have any questions, concerns, or complaints regarding our handling of your personal information, please contact our Privacy Team: Etechnique Pty Ltd, enquiries@etq.com.au, 90 Phillip St, Parramatta, NSW, Australia.
We will review your enquiry or complaint promptly and respond within a reasonable timeframe, typically within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
1. Overview
Etechnique Pty Ltd (“ETQ”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in an open and transparent manner. This Privacy Policy outlines how we collect, use, disclose, and protect personal information obtained through our website and services, including enquiries submitted regarding Nexus ERP.
By using our website or submitting your information through our contact forms, you consent to the practices described in this policy.
2. Information We Collect
We collect personal information that is reasonably necessary for providing our products, services, and customer support.
Directly Provided Information: When you fill out forms on our website, such as contact, enquiry, or demo booking forms, we may collect your name, email address, phone number, company name, job title, and the contents of your inquiry or message.
Automatically Collected Data: Like most websites, we may automatically collect standard log information and browser data, including your IP address, browser type, operating system, pages visited, and time spent on our site.
Cookies and Analytics: We use cookies and web analytics tools to improve user experience, monitor site performance, and analyze visitor interactions.
3. How We Use Your Information
We collect and use your personal information for the following purposes:
To respond to your enquiries, demo requests, or support tickets sent to enquiries@etq.com.au.
To provide, maintain, and improve our Nexus ERP software, website, and related services.
To communicate important updates, service announcements, and promotional materials. You may opt out of marketing communications at any time.
To comply with legal and regulatory obligations.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. We may disclose your information to trusted service providers, including website hosting providers, form processing platforms, and IT support, who assist us in operating our business. We may also disclose information to government or law enforcement bodies if required or authorized by law under Australian privacy regulations.
5. Security of Your Personal Information
We take reasonable technical and organizational precautions to protect your personal data from misuse, loss, unauthorized access, modification, or disclosure. However, no data transmission over the Internet can be guaranteed to be 100% secure.
6. Accessing and Correcting Your Information
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you, or request that inaccurate information be corrected. To exercise these rights, please contact us at enquiries@etq.com.au.
7. Contact Us & Complaints
If you have any questions, concerns, or complaints regarding our handling of your personal information, please contact our Privacy Team: Etechnique Pty Ltd, enquiries@etq.com.au, 90 Phillip St, Parramatta, NSW, Australia.
We will review your enquiry or complaint promptly and respond within a reasonable timeframe, typically within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).